Terms of Service & User Agreement

Effective date: September 21, 2026

These Terms of Service and User Agreement (“Terms”) govern your access to and use of the Olivia mobile application, website, and related services (collectively, the “Service”). Olivia is the provider of the Service and is referred to in these Terms as “Olivia,” “we,” “us,” or “our.” By creating an account, accessing, or using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and adult-only service

You must be at least 18 years old and legally capable of entering into a binding agreement to use Olivia. By using the Service, you represent that you meet these requirements, that the information you provide is accurate, and that you are not prohibited from using the Service under applicable law. Olivia is not directed to minors. We may suspend or remove an account if we reasonably believe its user is under 18.

2. Your account

You are responsible for keeping your account information current, protecting your login credentials, and promptly notifying us of suspected unauthorized access. You may not sell, transfer, rent, share, or create an account for another person without authorization. We may request reasonable verification to protect users, confirm eligibility, prevent fraud, or comply with law.

3. What Olivia provides

Olivia is a social platform for graduates and other adults navigating life after school. The Service supports profiles, discovery, posts and video updates, casual voice rooms, text conversations, video calls, campus and city-based communities, graduation parties, reunion-style events, alumni gatherings, and the Campus Pal AI feature. Features may vary by device, location, account status, and availability. Olivia does not guarantee any particular friendship, relationship, event attendance, employment opportunity, or personal outcome.

4. License to use the Service

Subject to these Terms, Olivia grants you a personal, limited, revocable, non-exclusive, non-transferable license to access and use the Service for lawful, non-commercial purposes. You may not copy, modify, distribute, sell, sublicense, lease, reverse engineer, scrape, interfere with, or attempt to gain unauthorized access to the Service, except where applicable law expressly permits the activity.

5. Community standards and prohibited conduct

You must treat others with respect. You may not create, upload, stream, send, promote, request, or facilitate:

• Harassment, bullying, stalking, threats, hate, humiliation, intimidation, or targeted abuse.
• Sexual exploitation, non-consensual intimate content, trafficking, grooming, or any sexual content involving a minor.
• Violence, credible threats, terrorism, encouragement of self-harm, or dangerous acts.
• Impersonation, fraud, scams, spam, coordinated manipulation, or unauthorized commercial solicitation.
• Illegal goods, services, conduct, or instructions intended to facilitate wrongdoing.
• Content that infringes privacy, publicity, copyright, trademark, or other rights.
• Malware, credential theft, unauthorized automated access, or interference with the Service.
• The collection, publication, or misuse of another person's private or sensitive information without lawful authority.

You may not use Olivia primarily for pornographic content, anonymous sexual interactions, Chatroulette-style random or anonymous chat, objectification of real people, prank calls, physical threats, or bullying.

6. User Content

“User Content” includes profile information, photos, videos, live content, audio, messages, comments, event listings, AI prompts, and other material you submit. You retain ownership of your User Content. You represent that you own it or have all permissions necessary to submit it and that it complies with these Terms and applicable law.

You grant Olivia a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, technically format, transmit, display, and distribute User Content only as necessary to operate, secure, maintain, and improve the Service and to make the content available according to your settings. This license ends when the content is deleted from our active systems, except where copies remain with other users, in protected backups, or where retention is permitted or required by law.

Content visible to other people may be copied, saved, or redistributed outside Olivia. Do not share confidential information or content that could put you or another person at risk.

7. Moderation, reporting, and blocking

Olivia uses safety controls that may include automated detection, content filters, human review, reporting tools, and user blocking. We may review, restrict, label, remove, preserve, or report content and accounts when reasonably necessary to enforce these Terms, protect people, investigate abuse, or comply with law. We may notify appropriate authorities where we reasonably believe there is an emergency or a credible threat. We do not guarantee that every violation will be detected immediately.

8. Voice rooms, video calls, and consent

Respect the privacy and consent of everyone in a voice room or video call. You may not record, capture, publish, or distribute a private conversation without every consent required by applicable law. Call quality and availability depend on device, network, and service conditions. You are responsible for complying with your internet, mobile-data, and other applicable third-party service terms.

9. Events and in-person interactions

Events and meetups may be created or attended by users and are not necessarily organized, supervised, endorsed, or insured by Olivia. Use reasonable judgment, meet in appropriate public locations, tell someone you trust about your plans, arrange your own transportation, and leave any situation that feels unsafe. Hosts and attendees are responsible for venue rules, permits, health and safety requirements, and local law. To the maximum extent permitted by law, Olivia is not responsible for user conduct at an in-person event.

10. Campus Pal AI

Campus Pal AI generates responses using automated systems. Outputs may be inaccurate, incomplete, biased, outdated, or unsuitable. Campus Pal AI does not provide legal, medical, mental-health, financial, employment, or emergency advice and does not replace qualified professional judgment. Verify important information independently. In an emergency, contact local emergency services or an appropriate professional. You may not use Campus Pal AI to generate prohibited content, deceive others, violate rights, or make high-impact decisions about another person.

11. Intellectual property and rights complaints

The Service, including its software, design, text, graphics, logos, trademarks, and non-user content, is owned by or licensed to Olivia and protected by law. Except for the limited license in Section 4, no rights are granted to you. If you believe content on the Service infringes your copyright, trademark, privacy, publicity, or other rights, email olivia@gmail.com with your contact information, identification of the protected work or right, the location of the material, and a good-faith explanation of the claimed violation.

12. Third-party services and app stores

The Service may link to or rely on third-party services. Their own terms and privacy practices govern those services. You must comply with applicable third-party terms, including your mobile carrier and app-store terms.

If you download Olivia through Apple's App Store, Apple's Standard Licensed Application End User License Agreement applies to the licensed application in addition to these Terms. Olivia, not Apple, is responsible for the Service, support, and claims relating to Olivia except where applicable law provides otherwise. If you download Olivia through Google Play, the applicable Google Play terms also apply.

13. Suspension, termination, and account deletion

You may stop using Olivia and initiate account deletion at any time through the in-app account controls or our account-deletion page. We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, endangered others, created security or legal risk, or used the Service unlawfully. Where appropriate and legally required, we will provide notice or an opportunity to appeal. Provisions that by their nature should survive termination remain effective.

14. Service changes and availability

We may update, modify, suspend, or discontinue features to improve the Service, address safety or security risks, comply with law, or respond to technical and operational needs. Where required by law, we will provide reasonable notice of material changes that adversely affect users. We do not promise that the Service will always be available, uninterrupted, secure, or error-free.

15. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Olivia does not guarantee the identity, statements, conduct, compatibility, or intentions of users; the accuracy of User Content or AI output; the safety or quality of events; or any educational, career, relationship, or other outcome. Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be excluded.

16. Limitation of liability

To the maximum extent permitted by law, Olivia and its affiliates, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, opportunity, profits, or goodwill arising from the Service. Olivia's aggregate liability for claims relating to the Service will not exceed the greater of the amount you paid Olivia during the twelve months before the claim or USD 100. These limitations do not apply to liability that cannot lawfully be limited.

17. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold Olivia harmless from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful use of the Service, your User Content, or your material breach of these Terms. This section does not apply where prohibited by applicable consumer law.

18. Disputes and applicable law

Before filing a formal claim, you and Olivia agree to make a good-faith effort to resolve the issue by contacting each other and allowing a reasonable time to respond. These Terms are governed by applicable law without limiting mandatory consumer rights available in your place of residence. A court or authority with jurisdiction under applicable law may hear a dispute. These Terms do not require arbitration or waive any non-waivable right.

19. Legal compliance

You may use the Service only where permitted by law. You represent that you are not located in a region subject to a comprehensive United States government embargo and are not listed on a United States government list of prohibited or restricted parties. You are responsible for complying with export-control, sanctions, communications, privacy, and other laws that apply to your use.

20. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, or safety requirements. We will post the updated Terms and revise the effective date. If a material change requires notice or consent, we will provide it as required. Continued use after an updated version takes effect constitutes acceptance where permitted by law.

21. General terms

If any provision is unenforceable, the remaining provisions remain effective, and the affected provision will be enforced to the maximum lawful extent. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. Olivia may assign them as part of a merger, acquisition, reorganization, asset transfer, or by operation of law. These Terms and the Privacy Policy form the agreement between you and Olivia concerning the Service.

22. Contact us

For support, safety reports, legal notices, rights complaints, or questions about these Terms, contact Olivia at olivia@gmail.com.